Development Assistant

REPORTS TO:                                     Director of Development

STATUS:                                              Part-time, on-site

POSTING DATE:                                 December 2025

The Mark Twain House & Museum seeks a Development Assistant to join our team in supporting our fundraising and membership operations.  An excellent opportunity for the right candidate who wants to build on their nonprofit Development experience and learn historical organization functions, a database and/or Development professional re-entering the workplace after a hiatus, or an experienced Development professional looking to reduce their work time as they ease into retirement.

Who we are

The Mark Twain House & Museum is the primary American museum dedicated to the life, legacy, and literary work of Samuel Clemens.  From this house, Twain changed the way the world viewed Americans and the way Americans viewed themselves.  It was here that he wrote his best-known books during the 17 years of his residence.  The Museum typically sees over 50,000 visitors in-person every year from all 50 states and dozens of countries around the world.  In 2020, the Museum created a strong online presence reaching an audience of 110,000 through its virtual house tour and online lectures with notable speakers and authors.

The Development Assistant is a key member of the Development team, providing excellent service to donors and members, processing and acknowledging donations and memberships accurately, and maintaining the donor/member database with accurate and up-to-date information.  The individual assists with the implementation of a comprehensive development strategy for The Mark Twain House & Museum and provides assistance with tasks related to achieving fundraising goals.

Duties & Responsibilities:

• Manage administrative tasks pertaining to the Development office, including correspondence, scheduling, communication, database management, gift and membership processing, and general office management
• Manage all aspects of membership, including renewals, new member drives, and communicating with members
• Oversee maintenance and organization of development and membership records and files
• Produce and edit development and membership materials and correspondence, including gift acknowledgements and membership packets
• Tracking and fulfillment of donor and member benefits
• Work with Finance department and Executive Assistant to process and deposit funds
• Run queries, compile reports, create mailing lists, and perform mail merges for donor-related communications (physical and email)
• Assist with planning and executing Development events and helping with event registration
• Communicate with trustees as needed
• Other duties as assigned

Qualifications:

• Minimum 2-3 years’ experience working in a nonprofit development and/or membership office
• Proficient with Microsoft Office suite; Adobe, MailChimp, and Greater Giving experience a plus

Requirements:

• The successful candidate will be a positive team player who is highly organized, detail-oriented, able to anticipate and solve needs/challenges, has a strong technical learning ability, can work independently, and has excellent written and verbal communication skills.
• A familiarity with ticketing/development software preferred (AudienceView experience a plus), as is experience with email applications
• Occasional night, evening, and/or weekend work during special events
• A sense of humor, creativity, and a curiosity to learn and stay current on Development trends a plus

This position is on-site in Hartford, CT, 25 hours per week, $22 per hour.  Flexibility with scheduling, though prefer workdays between 8:30 a.m. and 4:30 p.m.  Anticipated position start late January or February 2026.  Opportunity for full-time work after one year.